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Practice Notices   

   

 

 

Holiday time approaches , contact us to find out which vaccinations and medicines you will need. 

 

Bank Holidays, please ensure you have enough medication to see you through the coming bank holiday periods.  See in Surgery for details of opening times during these holidays.

 





 


PRACTICE INFORMATION

 

Alverthorpe Surgery

Balne Lane, Wakefield, WF2 0DP

(Not a Limited Company

or Teaching Practice)

 

 

 

 

Dr. S. Barnsley


Principal


MBBS (London)  FRCS (Edinburgh)  MRCGP (London)


Male GP – Full Time

       

 

 

 

 

Out of Hours Cover

THIS IS NOW ACCESSED VIA THE NHS 111 SERVICE

 

The new number to call out of hours for medical help is :- 111. 

This number is to replace the out of hours doctors and NHS direct numbers. 


 

            IN A LIFE THREATENING EMERGENCY ALWAYS CALL 999

 

 

 

Practice Team

 

The Surgery aims to provide an integrated range of Primary Health Care
via a co-ordinated team of professionals.  

The Surgery is not a GP training practice.

The practice team currently consists of the following staff:

 

Practice Manager     

 

The practice manager looks after the day to day running of the practice, and will try to sort out any problems that you may have in relation to the service you receive.

 

Reception/Administration Staff

 


  •                                          Mrs C Smith                                      (Office Manager)
  •             
  • Mrs A Butcher, Mrs C Chambers, Mrs P Sharma, Miss M Williams (Medical Receptionists)

We have receptionists as your first point of call at the practice that should be able to offer advice on the 

various clinics/times we have available.  

 

Practice Nurses     

 

Mrs D Wright (RGN)

 

Our nurse is available by appointment Monday to Thursday at various times throughout the day.  They help with immunisations and vaccinations, urine testing, dietary advice, health education and advice, health screening, dressings and other services that the doctors may request.

 

  

The practice team works alongside Community Nursing, Community Midwife, Matrons, Health Visitor
and MacMillan Nurses


 
 

Clinics

 

Alverthorpe Surgery runs a variety of clinics, which may alter from time to time.  Below is an outline of services we currently offer, but please contact reception for confirmation.   These are by appointment only. In order that we can book you in with the correct member of the practice team, you may be asked about the nature of your medical problem or request.

 

Patients who are late for their appointments, may be asked to book another appointment.

 

  •  Ante-natal

Friday 9.00 – 11.00am

 

  • Asthma/COPD

Contact reception for details

 

  • Audiology

Patients are referred to hospital

 

  •   Cardiovascular Risk

Monday to Thursday - various times

 

  •    Coronary Heart Disease Monitoring

Monday to Thursday – various times

 

  •  Diabetic

Monday to Thursday - various times

 

  •   Health Checks with Nurses

Monday to Thursday  - various times

 

  •   Immunisations/Foreign Travel

Monday to Thursday - various times

 

 

        New Patient Assessments

 

Monday to Thursday – various times

 

  •  Smoking Cessation
Monday to Thursday – various times

Contact reception for details

 

  • Smears and Family Planning

Contact reception for details

 

Repeat Prescriptions

 

Patients needing regular medication will be provided with a repeat prescription computer print out slip.  This slip includes the medication, dosage and quantity.  It may also provide messages from the surgery, so please check each slip every time you are issued a new one.  This system allows patients to obtain a repeat of their medication without seeing the doctor every time.

 

The request slip must be handed into reception (not the doctor/nurse/practitioner), posted to the surgery at least a few days before your medication runs out or by fax.  If you register for ontheline services you can order your prescriptions 24 hours a day, 7 days a week all year around.

Your prescription will usually be ready in 24 working hours.

 

The surgery does not accept telephone requests for prescriptions. 
Please see our repeat prescribing leaflet for patients for further information.

 


Home Visits

 

Please telephone the surgery before 10.00 am.  Visits are for patients who are legitimately unable to attend the surgery, it is at the doctor’s discretion as to whether or not a home visit is warranted.  Please help by giving as much information as clearly and calmly about the condition of the patient when asking for a home visit.  Make sure you have given the correct name, address and telephone number of where the patient is.

 

 

Telephone Advice

 

 

Doctors can also give telephone advice.  Doctors will usually take calls during surgery but there may be occasions when you are asked to call back at a more convenient time.

 

Making a Complaint or Comment

 

If you have a complaint or suggestion about the service you have received from the doctors or any of the staff working in this practice, please let us know.  We also have a patients’ comments book kept in reception. We operate a practice-based complaints procedure as part of the NHS system for dealing with complaints.

 

 

 

Primary Care Services
 
Further details of the primary care medical services in the area may be obtained  from the Wakefield

NHS Wakefield CCG, White Rose House, WAKEFIELD, WF1 1LT, Telephone: 01924 317669
 

 

Patient Responsibilities

 

Patients have a duty of care to the surgery and they should ensure that they keep appointments made and that every effort is made to cancel appointments if they can no longer keep/need them.

 

Patients are entitled to treatment from a GP at the surgery where they are registered.  Patients do not however have an automatic right to see their registered GP.

 

The surgery operates a Zero Tolerance policy.

Where a patient is found to be violent, physically/verbally aggressive or abusive to the practice, any member of the practice team, other persons present in the surgery or the practice premises they will be removed from the surgery list and the police may be called.

 
Your Health Records

 

Patient information held at the surgery, both computerised and paper, are only viewed by the health care professionals responsible for looking after you.

 

From time to time however we do receive requests from external bodies such as solicitors but no information is released until signed consent from the patient has been received.

 

 

 
Further Help and Advice

 

Accident and Emergency Departments and 999 Services are exactly that - for serious emergency cases. An emergency is a critical or life threatening situation, which may include loss of consciousness, severe chest pain, head injury or loss of blood. People who use these services for minor problems may prevent others with life threatening conditions from getting the immediate care they need.

 

At Wakefield NHS Walk-in Centre you can turn up to see a nurse if you think you need treatment for a minor illness or ailment. The Walk-in Centre is open 8am and 8pm and is at the King Street Centre.

 

If the situation is less critical and you are unsure what to do, call NHS Direct, which is a 24-hour health advice line, staffed by nurses and health information advisors. The telephone number for NHS Direct is 0845 46 47. You can also visit NHS Direct Online at www.nhsdirect.nhs.uk - which offers a range of information from what to do if you’re feeling ill to the opening times of your late-night pharmacy.

 

The Patient Advice and Liaison Service can provide confidential, on-the-spot advice and support, helping you to sort out any concerns you may have about the care we or other providers give, guiding you through the different services available from the NHS.  You can call on free phone 0845 602 4832.

 

 

 

 

 

 

Patient Registrations

 

We are a single-handed surgery that employs locums. All patients will be registered with Dr Barnsley.

 

Please contact our reception for details of how to register.  Some of the following areas are included in the practice boundary:

 

  • Alverthorpe
  • Brandy Carr
  • Flanshaw
  • Kirkhamgate
  • Lupset
  • St Johns
  • Westgate
  • Wrenthorpe

 

A practice map is available in reception and via the practice boundary link on this website, for confirmation of the exact addresses that the surgery covers.

 

Patients to have the right to express a preference of practitioner however, as mentioned earlier we are a single handed practice and therefore patients can only register with Dr Barnsley.

 

Protected Learning

 

The surgery participates in regular training sessions for its staff.  The surgery will be closed for one afternoon per month and will be closed from 12 noon : for exact dates please contact reception. 
Emergency cover is arranged for these sessions.

 

 

 

Access to Doctor/Nurse

 

The surgery aims to ensure that patients are seen within 2 working days by a doctor.  In events such as sickness, annual leave, bank holidays and emergencies the surgery will endeavour to meet this target.  The Please contact the surgery for further information.

 

Practice Newsletter

 

The surgery produces a newsletter every four months.  Its aim is to keep patients informed with up to date events and information.  Please collect a copy from the surgery.

 

 

 

 

 

 

 

 

 

 

 

NON NHS WORK



Some services are not covered by the NHS and we will therefore charge a fee for completion of this


work. The NHS medical care of our patients takes priority during our working day so any private


letters or forms can take up to 4 weeks to complete and return to you.We cannot guarantee they


will be completed earlier.

Such work attracts a fee based on a rate of £232 per hour; 
charged per 15mins. Minimum charge 15 minutes. 

Please note that patients are paying for an opinion, 

formed from the patient's available contemporaneous notes.


Payment does NOT GUARANTEE THAT THIS OPINION WILL 

with that of the patient to which the form refers.